Remove Google Reviews for Franchises
Remove Google reviews for franchises when the same 1-star complaint hits five locations in one week and nearby customers pick another brand. Send us the links: we check each location's profile on its own, find the grounds and report every review, and your operators don't have to coordinate replies or learn Google's rules. Every location gets its own free first review, as long as it's recent, and if a paid one isn't removed within 30 days (60 for older ones), you get a full refund.
Why does one copied complaint hurt every franchise location?
Searching your brand or “near me” shows your locations side by side in the map pack.
When the same angry paragraph sits on three of them, customers just pick another brand.
Is one person hitting several of your locations?
Send us every location's review, even ones that read like a normal bad visit. We compare wording and accounts across profiles, for example:
- Identical text on several profiles in a coordinated burst, suggesting review bombing
- A competitor posing as a customer
- Accounts created in a coordinated burst
- A complaint assigned to the wrong location
None of these fit? Send it anyway; each location's review gets a free check.
How should a local manager answer a copied complaint?
Have every location post one short, calm reply. Leave out employee names, receipts and visit details.
Don't write: “Your receipt confirms Monday's visit, and our employee did nothing wrong.” Write instead: “Thank you for telling us. Please contact the local manager privately.”
What do you need from each franchise location?
The review link, the location's profile link and a line on what's off. Label each link with its location.
Never send customer or employee records. We don't need access to your profiles.
Timing depends on each platform's own review process; we tell you what to expect in your audit.
Is the same complaint on your Yelp pages too?
Send those links as well. We look at each one free and quote Yelp review removal in writing; Yelp decides.
A paid one that isn't removed within 30 days of payment (60 if it's over 21 days old) is refunded in full.
What you risk by sending us a review
Full refund if it isn't removed
You pay upfront, and only after the free audit shows you the price. If the review isn't removed, you get every dollar back. The window is 30 days from payment for a recent review and 60 days for an older one, on Google and on every other platform.
Send us any review, even a fair-looking one
Most owners can't spot the detail a platform acts on, and that detail is exactly what we look for. Every review gets a free look and a straight answer.
No one can promise a removal
Google and every other platform decide under their own rules. What we control is the request, and we make it as strong as those rules allow.
No shortcuts that can backfire
Policy reports, appeals, legal requests when a review may be unlawful, and a public reply when a review has to stay. No fake accounts, no mass flagging and no fake reviews.
What does it cost per review?
Recent Google reviews start at $200 each.
A recent review is 21 days old or less when sent; older reviews are $400 each. Taxes may apply depending on your state.
Payment is upfront, with a full refund if a recent review isn't removed within 30 days of payment or an older one within 60 days.
After the free audit, we pick one recent review per location's profile to handle free. If it stays, we try another recent review free and stop there.
Volume discounts are available by quote across locations.
Every removal includes a 3-month guarantee, at no extra cost.
Before you send reviews from several locations
Can a review from a real customer still have grounds?
Yes. A real customer can still go after a named employee, share private details or review the wrong location. Send it from whichever location it hit; the check is free and Google decides.
Is the first Yelp review free?
No. The free first recent review is Google-only. Yelp is quoted in writing after the free audit.
Can I send reviews from all my locations at once?
Yes. We judge each review against its own location's profile, even when the wording matches.
Is the same complaint spreading to your other locations?
Send the links from every location it hit; we check each one free.
Check my reviews free
Send us any review that's hurting your business, even one that looks fair. We go through it and reply by email with what can be done and what it would cost. Asking is free and commits you to nothing.