How Review Removal Works
Review removal works through the platform's own rules, nothing else. We check whether a review breaks them, ask the platform to take it down with the right evidence, and appeal or take the legal route when that fits. The platform decides, and you pay only if the review is removed.
You pay only if the review is removed. Your price is confirmed in writing before any work starts.
The five steps
Free audit
You send the link to the review. We read it and check the reviewer's profile.
Policy check
We match the review to the specific rule it breaks. If it breaks none, we say so and stop there.
Report
We file the request through the platform's own tools, with the reason and the evidence that fit.
Appeal
If the platform declines a strong case, we appeal with new evidence.
Legal route, when it fits
For false statements of fact that harm your business, a legal request may be the next step.
Who makes the final call
Google, Yelp and every other platform decide what comes down under their own rules. No one outside the platform can delete a review.
What we control is the quality of the request: the right policy, clear evidence and a timely appeal.
Timing depends on each platform's own review process; we tell you what to expect in your audit.
What we never do
- Create fake accounts or post fake positive reviews
- Flag a review from many accounts at once
- Contact or pressure the person who wrote the review
- Promise that a review will come down
- Report honest opinions just because they are negative
These shortcuts break platform rules and can put your own profile at risk.
When the legal route applies
The report and the appeal come first. When a review states something false as fact, and the platform won't act, it is handled by a licensed attorney. We are not a law firm.
Details are on Google Review Defamation.
When you pay
Your price is confirmed in writing before any work starts
The written quote lists what is included and what is not.
The audit is free. You pay only if the review is removed.
More on Google Review Removal Cost.
Questions about the process
Do I need to give you access to my Business Profile?
Not for the audit. A link to the review is enough to tell you whether it qualifies.
What happens if the platform says no?
We look at whether an appeal or a legal request makes sense. If neither does, we tell you, and you owe nothing for that review.
Start with step one
Send the link, and we'll tell you whether it breaks the platform's rules.
Request your free review audit
Send us the review and we reply by email with the audit: whether it breaks the platform's rules, which rule, and the route that fits. No cost to ask.